All orders are dispatched the same day for orders received before 12 noon. Orders received after 12 noon Friday an over the weekend will be dispatched the Monday following the weekend. Orders placed on a bank holiday are dispatched the next working weekday.
Due to the size and weight of the wood fired ovens delivery takes place using a specialist carrier and or pallet network. Delivery will take place within 48hrs of dispatch – 99% of orders are delivered the next working day.
Please ensure that someone is at the delivery address to take delivery. Delivery will be to the property entrance at ground or roadside level. We ask that you check the contents of the box as carefully as possible before signing to accept delivery of your new oven.